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Customer service center specializes in repairing and maintainning all products of electricity, refrigeration, electrical household appliances, informatic electronic products for agencies, schools, families…, We are always ready to meet all customers’ needs for door-to-door repairing or door-to-door receiving and delivering as well as to support through phones about problems customers encounter when using the products.

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Customer service center provides authorized warranty service for manufacturers, distributors whose products are sold in Vietnam.

Customer service center provides all-in maintenance service contracts of electrical appliances at customers’ place such as businesses, schools, office buildings, apartment buildings and households.

– For businesses, schools, apartment buildings: we have periodic maintenance contracts with reasonable and negotiation costs.

– For families or households: we have household contracts, just low costs. Within one year customers will get two checks for forecasting power system failures, cleaning and maintaining electrical household appliances, refrigeration products (including 2 air-conditioners, gas and oil charging). When incidents occur, we will have to resolve to overcome within 2 hours after receiving notification from customers.

The warranty and repair system has been constantly expanding and developing all over the country. Cooperating with us, distributors will:
– Absolutely feel secure for the warranty of the products

– Not spend much expenses, human resources for building a product warranty system.

– Get the best product warranty service which is always served quickly and professionally

– Get periodic reports about warranty status of the products

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Customer service center is doing authorized warranty services for the brand-names such as Donlim, Galanz, Cornell, Whirlpool, Indesit, Kenwood,…

FIRST DISTRICT PRODUCING IMPORT EXPORT TRADING AND SERVICE JSC

FIMEXCO BUILDING 231-233 Le Thanh Ton Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam

Tel : (028) 3823 0611  Ext : 115

Fax: (028) 3829 6600

28/8 Tran Trong Cung, Tan Thuan Dong Ward, District 7, Ho Chi Minh City, Vietnam

Tel: (028) 3873 1488

Fax: (028) 3829 6600

15A Hoa Cau, Ward 7, Phu Nhuan District, Ho Chi Minh City, Vietnam

Tel: (028) 3517 6139

Fax: (028) 3517 6138

Email: fimexcare@fimexco.com.vn

Website: www.fimexcare.com.vn